Privacy Policy

Your privacy is important to us. We want you to feel comfortable using IntraHost services. Because we gather certain types of information about the users of IntraHost's services, we feel you should fully understand what information we gather and how we use that information.

What Information Does IntraHost Gather?

When you register for a IntraHost account, IntraHost obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. IntraHostkeeps records of your payment history and communications you have with IntraHost's support team.

What Does IntraHost Do With This Information?

IntraHost uses the information itgathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with IntraHost's Terms and Conditions of Use. Information on your communications with IntraHost's support team is used to address the issues raised by your communications.

How Can I Correct or Update the Information?

You may correct that information asappropriate by returning a message to the same address. Please keep in mind that under IntraHost's Terms and Conditions of Use, subscribers are required to provide IntraHost with current contact and billing information. IntraHost may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

Does IntraHost Share Subscriber Information With Third Parties?

IntraHost will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a chat room,bulletin board, or personal Web site, is freely available to anyone else visiting that space. IntraHost cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

What Happens to the Information if I Leave IntraHost?

If you ever leave IntraHost, IntraHost will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, IntraHost reserves the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions about Privacy?

IntraHost reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here.