 | What is "shared" or "virtual" web hosting? |  |
 | Shared - or Virtual - hosting allows servers to host several hundred, or even several thousand web sites on a single server. |
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| I currently have a website at Company X. Will you help me move my site to your servers? | |
| Yes, we will migrate your site to our servers free of charge. To take advantage of this, please open a ticket at our helpdesk. Please be sure to include your FTP username and password for your existing site, and let us know if you currently use a control |
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| Do you offer web design services? | |
| No, we are not currently offering web design services. |
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| Do you offer domain name registration? |  |
| Yes. We are currently offering a free domain name with every new account paid annually. If paying month to month, domain registration is $15 per year. |
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| I just signed up for an account. How do I point my domain name to your servers? | |
| You'll need to point your domain to the nameservers provided to you in your welcome email. If you need any assistance, please visit our HelpDesk. |
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| How do I login to my control panel? | |
| You can access the control panel via https://yourdomain.com:2087 All traffic in between you and the control panel is encrypted and secure. |
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| Do you offer a money-back guarantee? | |
| Yes. If you're not happy with the service we provide, you're entitled to a refund within the first 30 days. No questions asked! |
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| Do you offer an uptime guarantee? | |
| Yes. We guarantee that your web site or server will be online and available 99.9% of every month. |
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| What methods of payment do you accept? | |
| We accept Visa/MasterCard/Discover, PayPal, and Money orders. |
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| How do you create an autoresponder? | |
| Click here to watch this video tutorial. |
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| What is an addon domain? | |
| An addon domain is one that points to a subdirectory of your existing site. For example, a domain www.site2.com might point to www.mainsite.com/site2.
Addon domains must be pointed to our nameservers for them to fuction properly. If you purchase your |
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| Terms of Service | |
| You can find a listing of our Terms of Service at http://www.intrahost.com/tos.php |
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| Privacy Policy | |
| You can find our company's privacy policy at http://www.intrahost.com/legal/privacy-policy.php |
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| Domain Registration Agreement | |
| You can find our domain registration agreement at http://www.intrahost.com/legal/registration-agreement.php |
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| How to change your nameservers at GoDaddy | |
| 1. Login to your account at www.godaddy.com.
2. Select the Domains drop-down in the navigation bar, and click on My Domains.
3. Check the box next to the domain you'd like to edit the nameservers for.
4. Click on Nameservers in the navigation bar.
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